For any refund requests, please email contact@protocommunications.com and we will work with you to process a refund.
Credit Card charges will appear as ProtoCommunications on billing statements. If any issues do arise, please email us instead of requesting a charge-back from your credit card company. Charge-backs hurt our ability to offer services online and we can always work out a refund arrangement with you faster and more easily than a bank charge-back.
In general full refunds are available for requests made in the first week of the course. Every week thereafter there is a 10% prorated decrease in refund.
| Week of Class | Refund |
| 1 | 100% |
| 2 | 90% |
| 3 | 80% |
| 4 | 70% |
| 5 | 60% |
| 6 | 50% |
| 7 | 40% |
| 8 | 30% |
| 9 | 20% |
| 10 | 10% |
| 11+ | Refunds not available* |
*email contact@protocommunications.com for extenuating circumstances, we are glad to work with you